Your return will usually be processed within 3-7 working days after the goods are received in our office in Canada.

Upon receipt of items, the payment method originally used for the purchase will be credited with the cost of the goods, minus the delivery charges. Please note that the processing of complaints, repairs and restorations may take a longer time.

PayPal refunds

The refund shall be made directly to your PayPal account.

Credit and debit card refunds

Upon receipt of the returned items, the credit or debit card originally used for the purchase will be credited with the refund. Please note that in some cases the refund may only show up on the next bank statement, depending on the bank institution.